Contact our Client Relationships & Service team

General enquiries

We want to give you great customer service but sometimes things do go wrong. We can usually resolve most issues straightaway, so please get in touch with us. Our complaints handling process can be found here.


020 7809 6000


St. Helen’s, 1 Undershaft, London EC3P 3DQ

Get in touch with the right team

We have specialist teams on hand to help you with your enquires.


A picture of Matthew Graham

Matthew Graham

Head of UK and Multination DB Pensions

A picture of Heather Brown

Heather Brown

Client Solutions Director

A picture of Joachim Sudre

Joachim Sudre

Client Solutions Director

Insurance contacts

A picture of Alex Wharton

Alex Wharton

Head of Insurance Relationships, Global Client Solutions

A picture of Lewis Blissett

Lewis Blissett

Client Solutions Manager, Insurance Relationships

A picture of Jaeger Scott

Jaeger Scott

Client Solutions Manager, Insurance Relationships

Official Institutions

A picture of John Andrews

John Andrews

Head of EMEA Official Institutions

Client relationships contacts

A picture of Nigel Cosgrove

Nigel Cosgrove

Head of Global Strategic Relationships