Contact us

General enquiries

We want to give you great customer service but sometimes things do go wrong. We can usually resolve most issues straightaway, so please get in touch with us. Our complaints handling process can be found here.


020 7809 6000


St. Helen’s, 1 Undershaft, London EC3P 3DQ

Get in touch with the right team

We have specialist teams on hand to help you with your enquires.


Matthew Graham

Head of UK and Multinational DB Pensions

Heather Brown

Senior Client Solutions Director

Joachim Sudre

Client Solutions Director

Insurance contacts

Alex Wharton

Head of Insurance Relationships, Global Client Solutions

Lewis Blissett

Client Solutions Manager, Insurance Relationships

Jaeger Scott

Client Solutions Manager, Insurance Relationships

Official Institutions

John Andrews

Head of EMEA Official Institutions

Client relationships contacts

Nigel Cosgrove

Head of Global Strategic Relationships