Our approach

We provide loans to a full spectrum of clients from REITS and institutional funds through to family offices, private property companies, developers and opportunity funds. We also cover all main asset classes including office, retail, industrial and residential as well as smaller sectors such as student accommodation, hotels and serviced apartments.

As we cover such a wide range of opportunities, we’ll put together a team with the skills and experience to deliver a bespoke outcome for each deal.

Key questions answered

From the need for lenders to change their underwriting to social value and placemaking, to reflections on how the industry has changed since the last property downturn, we aim to answer some key questions in the real estate industry today.

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A time for action: How biodiversity will shape real estate funding

04 Oct 2023 10:00 GMT 60 minutes

What does Biodiversity net gain mean for the built environment and how will it impact how real estate is funded? Join Leah Stevens-Barnes the Head of Sustainability at CEG and Aviva Investors’ Greta Talbot-Jones, Director, Responsible Investment, Kiran Sehra, Biodiversity Analyst and Gregor Bamert, Head of Real Estate Debt as they delve into the key topic of biodiversity 


Lending terms

Every transaction needs a bespoke approach. We therefore pride ourselves on our flexibility and our ability to listen. We will work with you to develop the right structure based on your requirements and taking into account the underlying assets and tenants.

These guidelines provide an overview for UK transactions:

- Loans range from £20m up to £200m + against a single property or larger sums for real estate portfolios.

- We offer loans that are typically of up to 65 per cent of the value or purchase price of a property, but this can be greater in the event of particularly high income quality.

- Fixed rate loans terms can extend as long as 25+ years and can be as short 3 years, although most of our lending is longer than five years.

- Floating rate loans can extend up to 7 years.

If you have a proposal which you would like to discuss, please contact the relevant member of the team.

Sustainable Transition Loans

Buildings are responsible for around 40% of energy consumption and 36% of CO2 emissions in the EU, and almost 75% of the building stock is inefficient.* In order to accelerate the transition of these buildings.

 Aviva Investors has developed a proprietary framework for Sustainable Transition Loans for Commercial Real Estate.

Read more

Lending process

We aim to provide a transparent and efficient approach to providing loans.

Initial information

To ensure that we can provide you with our best loan terms, we will need as much information about the property or portfolio as you are able to provide. Typically this will include a list of properties, tenancy lists and any recent valuation information to the extent available. Ideally we would like receive this information by email, but we are always happy to discuss applications over the telephone first, if that is helpful.

Underwriting your application

Upon receipt, we will review the information you have provided and revert with any clarifications ahead of providing an initial indication. Our underwriting makes use of our considerable experience and draws on the knowledge of dedicated tenant credit analysts and our team of in-house valuers. Once an agreement on the commercial terms of a loan has been reached, we will proceed to our investment committee for formal approval.

Heads of terms

Once investment committee approval is gained, we will send you a term sheet, formally confirming our proposal and requesting official acceptance. Once acceptance has been confirmed, the due diligence and execution process will commence including appointment of external valuers and lawyers who will liaise with your appointed advisers.


To help direct you, here are answers to the questions we hear most frequently.

View FAQs

Real estate debt news

Need more information?

Contact the real estate debt team for loans of £20m or more.