Our approach
We provide loans to a full spectrum of clients from REITS and institutional funds through to family offices, private property companies, developers and opportunity funds. We also cover all main asset classes including office, retail, industrial and residential as well as smaller sectors such as student accommodation, hotels and serviced apartments.
As we cover such a wide range of opportunities, we’ll put together a team with the skills and experience to deliver a bespoke outcome for each deal.
From the need for lenders to change their underwriting to social value and placemaking, to reflections on how the industry has changed since the last property downturn, we aim to answer some key questions in the real estate industry today:
'Service' driving the property revolution
Back at the turn of the millennium, when the technology revolution was just getting underway, owning and managing commercial and residential property was still simply about function.

Lending terms
Every transaction needs a bespoke approach. We therefore pride ourselves on our flexibility and our ability to listen. We will work with you to develop the right structure based on your requirements and taking into account the underlying assets and tenants.
These guidelines provide an overview for UK transactions:
- Loans range from £20m up to £200m + against a single property or larger sums for real estate portfolios.
- We offer loans that are typically of up to 65 per cent of the value or purchase price of a property, but this can be greater in the event of particularly high income quality.
- Fixed rate loans terms can extend as long as 25+ years and can be as short 3 years, although most of our lending is longer than five years.
- Floating rate loans can extend up to 7 years.
If you have a proposal which you would like to discuss, please contact the relevant member of the team.
Sustainable Transition Loans
Buildings are responsible for around 40% of energy consumption and 36% of CO2 emissions in the EU, and almost 75% of the building stock is inefficient.* In order to accelerate the transition of these buildings.
Aviva Investors has developed a proprietary framework for Sustainable Transition Loans for Commercial Real Estate.

Lending process
We aim to provide a transparent and efficient approach to providing loans.
Initial information
To ensure that we can provide you with our best loan terms, we will need as much information about the property or portfolio as you are able to provide. Typically this will include a list of properties, tenancy lists and any recent valuation information to the extent available. Ideally we would like receive this information by email, but we are always happy to discuss applications over the telephone first, if that is helpful.
Underwriting your application
Upon receipt, we will review the information you have provided and revert with any clarifications ahead of providing an initial indication. Our underwriting makes use of our considerable experience and draws on the knowledge of dedicated tenant credit analysts and our team of in-house valuers. Once an agreement on the commercial terms of a loan has been reached, we will proceed to our investment committee for formal approval.
Heads of terms
Once investment committee approval is gained, we will send you a term sheet, formally confirming our proposal and requesting official acceptance. Once acceptance has been confirmed, the due diligence and execution process will commence including appointment of external valuers and lawyers who will liaise with your appointed advisers.
Real estate debt news

Aviva Investors provides £105 million in refinancing for portfolio of regional logistics assets
21 Sep 2022
(London) – Aviva Investors, the global asset management business of Aviva plc (‘Aviva’), announces that it has provided £105 million of refinancing to South African specialist industrial REIT Equites Property Fund (‘Equites’), secured against a portfolio of five regional distribution assets across the UK.
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Aviva Investors surpasses £1 billion sustainable loans target with Romulus deal
23 May 2022
(London) – Aviva Investors, the global asset management business of Aviva plc (‘Aviva’), announces that it has provided a £227 million sustainability-linked refinancing to property group Romulus, on behalf of Aviva UK Life’s annuity business. Romulus is a London-based investment and development company who own and manage a mixed-use portfolio of over one million square feet.
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Aviva Investors provides additional £30.8 million of sustainable financing to Stor-Age
24 Mar 2022
(London) – Aviva Investors, the global asset management business of Aviva plc (‘Aviva’), announces that it has agreed to a £30.8 million sustainability-linked financing arrangement with Stor-Age, the Johannesburg Stock Exchange-listed REIT, as part of a joint venture with Moorfield Group.
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Aviva Investors provides £40 million of additional sustainability-linked financing to Urban Logistics REIT plc
10 Feb 2022
(London) – Aviva Investors, the global asset management business of Aviva plc (‘Aviva’), announces it has completed an additional £40 million sustainability-linked financing agreement with Urban Logistics REIT, the main market listed investment company which invests in mid-sized urban logistics buildings up to 200,000 sq ft.
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Aviva Investors provides £200 million of sustainability-linked refinancing to Primary Health Properties
3 Nov 2021
(London) – Aviva Investors, the global asset management business of Aviva plc (‘Aviva’), announces it has agreed a £200 million facility with Primary Health Properties plc (“PHP”), a real estate investment trust (REIT), specialising in modern primary healthcare properties.
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Aviva Investors completes a £21 million sustainable-linked loan to JSE REIT Stor-Age
28 Oct 2021
(London) – Aviva Investors, the global asset management business of Aviva plc (‘Aviva) announces that is has provided JSE REIT Stor-Age, South Africa’s leading and largest self-storage property fund, with a new £21 million, 7 year sustainability-linked loan facility.
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Aviva Investors provides additional £50 million in sustainability-linked financing to Big Yellow Group
14 Oct 2021
(London) – Aviva Investors, the global asset management business of Aviva plc, announces that it has completed a further £50 million financing agreement with Big Yellow Group, the UK-based self-storage company, as it continues to expand its sustainability-linked financing programme.
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Aviva Investors announces it has provided Bruntwood with a new £276m sustainable loan
6 Jul 2021
(London) – Aviva Investors, the global asset management business of Aviva plc (‘Aviva) announces that is has provided Bruntwood with a new £276m, 15-year sustainable-linked loan facility. It is secured against 22 quality office assets primarily located in Manchester and Birmingham.
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Aviva Investors completes £72.9 million sustainable transition loan facility with Commercial Estates Group
12 Apr 2021
(London) – Aviva Investors, the global asset management business of Aviva plc (‘Aviva’), has announced the completion of a £72.9 million sustainable transition loan agreement with Commercial Estates Group (‘CEG’), the property investment management and development company.
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Aviva Investors completes two senior debt facilities totalling £26.7 million
1 Apr 2021
(London) – Aviva Investors, the global asset management business of Aviva plc (‘Aviva’), announces that it has provided two senior debt facilities to the alternative investment arm of the Pictet Group, the global wealth manager, along with its joint venture partners Marchmont Investment Management, and Pinnacle Investments, totalling £9.7million and £17.0 million respectively.
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Aviva Investors completes industrial and logistics senior debt financing totalling £184.7 million
29 Mar 2021
(London) – Aviva Investors, the global asset management business of Aviva plc (‘Aviva’), announces that it has provided a senior debt facility to Alberta Investment Management Corporation (AIMCo) & Canmoor, totalling £184.7 million.
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Aviva Investors provides £48 million of sustainability-linked financing to Urban Logistics Reit plc
16 Mar 2021
(London) – Aviva Investors, the global asset management business of Aviva plc (‘Aviva’), announces that it has completed a £48 million financing facility to subsidiaries of Urban Logistics REIT plc.
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Aviva investors provides £39.9 million refinancing for portfolio of seventeen industrial assets
9 Feb 2021
London) – Aviva Investors, the global asset management business of Aviva plc (‘Aviva’), has announced it has completed a £39.9 million senior debt facility with London & Cambridge Properties (‘LCP’), a sponsor focused on industrial warehouse and convenience retail space throughout the UK and Europe.
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Aviva Investors commits to £1 billion of climate transition loans into real estate by 2025
8 Dec 2020
(London) – Aviva Investors, the global asset management business of Aviva plc (‘Aviva’), has announced a commitment to originating £1 billion in sustainable transition real estate debt over the next four years, supported by the launch of its proprietary Sustainable Transition Loans Framework.
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Aviva Investors provides £154 million refinancing to CLS Holdings
30 Sep 2020
(London) – Aviva Investors, the global asset management business of Aviva plc (‘Aviva’), announces that it has provided CLS Holdings plc (‘CLS’) with a £154 million senior debt facility towards the refinancing of 12 UK assets.
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Aviva Investors completes £38.5 million refinancing agreement with Grammont Group
23 Sep 2020
Aviva Investors, the global asset management business of Aviva plc (‘Aviva’), has announced that it has completed provision of a £38.5 million refinancing facility to Grammont Group (‘Grammont’), a family-run property investment and development business operating in the UK industrial and residential sectors.
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